Meet the Team

Meet the Team

At TRC we have a loyal and trusted team with many years of experience in the retail technology industry.

Our team will work with you to ensure that your company has the technology needed to efficiently run your business.  

Read more about some of our key staff members below.

 

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Gavin Peacock, Chief Executive

Patrick Hesnan, Chief Operating Officer

Steven Maguire, Business Development Manager

John Finn, Installation Manager

Richard Atkinson, Installation Manager

Akim Nassir, Customer Support Manager





Gavin Peacock, Chief Executive

Gavin is the CEO of TRC. Gavin set up Total Retail Control in 1991 building it into a successful business with Chief Operating Officer Patrick Hesnan.

 

Gavin studied Communications and Business Studies in the UK before beginning his career working for various IT companies.

 

He describes his work style as direct, honest, passionate and positive.

Patrick Hesnan, Chief Operating Officer

Patrick is the Chief Operating Officer for Total Retail Control. Since forming the company with Gavin Peacock in 1991, Patrick has worked to ensure that clients receive only the most cutting edge technology for their business.

 

After studying Electronic Engineering at DIT, Patrick went on to work for WANG computers and has worked in the technology industry ever since.

 

His business motto is ‘Be honest, work hard and treat people well.’

Steven Maguire, Business Development Manager

Steven heads up Business Development at Total Retail Control.  

 

Since graduating from Dublin Business School in 1999, Steven has worked at delivering IT solutions across the Retail Sector.  

 

His thoughts on doing business are “long term partnership is the ultimate win / win for all concerned, this is delivered through hard, smart work.”

John Finn, Installation Manager

John is Installation Manager with TRC. John graduated with an Honours Degree in Electronic Engineering from WIT in 2001. He is a valued member of the TRC team and has been with the company for many years.

 

His professional goal is to use his extensive experience and knowledge in many sectors to perform a consultancy role for new TRC customers.

Richard Atkinson, Installation Manager

Richard is Installation Manager at TRC and holds a HND (HONS) in Hotel Management.

 

He is a Torex certified engineer and has provided EPoS solutions to the hospitality and retail sector for over 12 years.

Akim Nassir, Customer Support Manager

 

Akim Nassir is Customer Support Manager with TRC and has been with the company for 4 years. Akim works with our team to ensure that customers in a wide variety of industries receive high quality support.
 
Akim graduated from DCU with an honours Bsc in Computer Science & Software Engineering.