The philosophy of Hotellinx Suite is all-in-one:

 

• all types of reservations in one

• hotel and restaurant in one

• all hotels in one

 

The Hotellinx Suite software package is made especially for the hospitality industry and adapts itself to the needs of practically any organisation within this area. Hotels and hotel groups, conference centers, holiday resorts, serviced apartments, restaurants - Hotellinx Suite covers them all. Due to its scalability and flexibility, Hotellinx Suite has solutions of all sizes, from single-workstation packages for small guest houses up to centralised solutions for hotel chains, and everything in between. Hotellix Suite’s special strength is the ability to cover hotels and restaurants as well as all other departments and types of reservation in the same package. it is especially useful to those hotels that offer their guests services other than accommodation.

 

Hotellinx Suite is flexible with an extensive number of features - yet easy and reliable In Hotellinx Suite, one guest reservation can include rooms, meeting rooms, restaurant tables, spa, activities (golf, tennis, excursions), transfers, conference equipment, sports equipment and so on. Everything that you want to book can be booked with Hotellinx Suite – elegantly handled in one and the same user interface. Hotellinx Suite includes a lot more than the software itself User guides, quick start guides, help file, presentations and demo and training databases are important elements of the Hotellinx Suite package. Software updates, user guides and other useful documents are available on the Hotellinx web site to all those who have a maintenance agreement. Software updates and additional language packages are easy to install and as a rule, updating does not require assistance from the Hotellinx support staff.

 

Examples of Hotellinx Suite modules and features:

 

Front Office – Reservations One Hotellinx reservation can include several groups with their own arrival and departure dates and times, and each group may have reservations for rooms, meeting rooms, tennis, golf etc. Each reservation line can have several rates and its own guest list, and individual group members can have special arrangements for meals and services. All reservations can also have an endless number of orders with additional information, programs, meal schedules etc. Confirmation letters can be sent in several ways, including by email and sms message.

 

Diary - Reservations, availability, statistics The graphic diary gives you a good overview of the situation in your hotel and the availability regarding rooms, meeting rooms, restaurant tables, activities etc. Using drag-and-drop, you can both make and change reservations in the diary. In a multi-hotel environment, the diary can show availability for all hotels on the same screen.

 

Front Office and Diary -  Check-in First impressions of your hotel and its customer service are extremely important. Hotellinx has fast and easy search and check-in routines so you can find and check in even large groups in a matter of seconds. Name, company name, reservation number, phone number, agent, contact person and many other reservation and guest details can be used as search criteria. Room allocation can be made in advance or automatically at check-in. Key cards can also be created in advance, extra arrangements like complimentary champagne at arrival, newspapers and other special arrangements are easy to register and keep track of. This all enables you to speed up your work and improve the level of service at the front desk.

 

Check-out - The last impression of your hotel is at least as important as the first. Check-out and settling room bills must be fast, easy and flexible. Even if a guest requests phone calls on one bill, minibar on another and last night’s restaurant bill split with a room mate, it is easy and efficient to implenment. Large groups where everyone pays for their extras while accommodation and meeting room charges are invoiced, won’t be a problem. Hotellinx Suite has taken all this into account and makes it easy for you to manage all situations and quickly print bills for an individual guest, for a room, for a whole reservation or selected parts of a reservation. With an all-in-one system like Hotellinx Suite and its built-in POS, all charges are accessible from all workstations. This makes it possible to check-out from the POS screen in the breakfast room. Any bill can be printed on a laser printer or a receipt printer.

 

Points of Sale Hotellinx Suite’s built in POS is for restaurants, bars, souvenir shops, spa areas and all other points of sales. It is also suitable for quickly adding extra postings like minibar charges to a room bill. The POS can handle an unlimited number of accounts of various types and enables you to post charges directly to room bills without any troublesome special interface.

 

Order (kitchen) printer handling is included and the same printer can work both as a receipt and an order printer. Stock control with multi-stock handling and receipts is available as an option. Using Hotellinx Suite with the built-in POS means that hotel, restaurant and all other sales will be on one sales report and there will be no extra work comparing reports and figuring out which department a particular sale belongs to. Reporting Hotellinx Suite includes a comprehensive set of pre-designed reports and report views. All reports can be viewed on screen, printed and exported in a number of file formats.

 

Night Audit  - The night audit, which covers all departments, only takes a few minutes to run and all its reports can be saved on the local hard disk (or on any other computer on the network). Printing only the reports that you really need saves a considerable amount of paper and speeds up the night audit. If you have several hotels in the same centralised database, you can run the night audit for all of them at the same time if required.

 

Sales Ledger Hotellinx Suite has its own totally integrated sales ledger, where all invoices are automatically saved the moment they are printed and accepted. In the sales ledger, it is easy to register payments and do follow ups, reports, statements and reminders. Customer register and marketing The Hotellinx customer register gives you statistics and includes functions for marketing. For example, email shots to different types of guests and cooperators in different areas and with different interests. In a hotel group, the customer register can be centralised if specific hotels choose to work with local databases. Internet reservations and GDS connections Hotellinx Suite has its own modules for internet reservations, with both room reservations and reservations for restaurant tables, activities and other date-time-based capacities. Availability and rates are taken directly from the hotel database, reservations are inserted directly into the hotel database and email or SMS confirmations can be sent automatically. Connections to other systems, for example Expedia and Amadeus, as well as to other web booking systems are available through XML-interfaces.

 

Hotel chain solutions Hotellinx Suite offers both larger and smaller hotel groups and chains many different options. There are completely centralised solutions where all the hotels in the group are in one database on a particular server. There are also partially centralised solutions where customer register and marketing, sales and statistics can be on a particular server and everything else is located in local databases. Solutions where reservations can be made, both in a centralised database in a CRO and directly in the hotel’s local databases, where the system keeps the databases synchronized are also available.

 

Hotellinx Suite - Microsoft SQL Server 2008 Partner Solution The smart all-in-one solution for hotels, hotel groups and restaurants:

• Reservations for hotel, restaurant, conferences, activities etc

• Check-in/-out, invoicing

• Multi-property

• Built-in POS

• Yield management

• Internet reservations

• Export to Microsoft Word, Excel etc

• Uses Microsoft SQL databases

• Hotellinx mobile module